Data Security Policy
Last updated: 28/03/2026
Sunstate Care is committed to protecting personal and sensitive information through appropriate security measures. This policy outlines how we manage data security in line with Australian privacy expectations and NDIS quality requirements.
Access controls
Access to personal information is limited to authorised staff and contractors who require it for service delivery. We use role-based access, strong passwords, and authentication controls.
Storage and retention
Information is stored securely using trusted systems. We retain records only for as long as necessary to meet legal, regulatory, or operational requirements.
Data handling
Staff follow documented procedures for collecting, transferring, and disposing of information. Sensitive information is handled with additional safeguards.
Incident response
We have procedures for identifying, reporting, and responding to data incidents. Where required, we will notify impacted individuals and relevant authorities.
Contact
For data security enquiries, contact contact@sunstatecare.com.au.